Vistara Airlines
Vistara is a full-service Indian airline headquartered in Gurgaon, Haryana. It is a joint venture between Tata Sons and Singapore Airlines, aiming to redefine air travel in India. The airline operates both domestic and international flights with a focus on superior customer experience.
History
Vistara commenced operations on January 9, 2015, with its maiden flight between Delhi and Mumbai. Since then, it has expanded its network to over 40 destinations and continues to grow its fleet, which includes modern Airbus A320, Boeing 787 Dreamliner, and Boeing 737 aircraft.
Awards & Recognition
Vistara has received multiple accolades, including:
- “Skytrax World Airline Awards recognized Vistara as the ‘Leading Airline in India and Southern Asia,’ highlighting its service, reliability, and passenger satisfaction.”
- “Skytrax World Airline Awards honored Vistara with the ‘Best Cabin Crew in India & Southern Asia’ title, showcasing its top-tier hospitality and service.”
- “Vistara earned a 5-star rating for safety and service excellence.”
Classes of Travel
Vistara offers three classes:
- Business Class – Luxurious seating, gourmet meals, and personalized services.
- Premium Economy – Extra legroom, priority boarding, and enhanced dining.
- Economy Class – Comfortable seating with complimentary meals and beverages.
Baggage Allowance
- Domestic Flights:
- Economy: 15 kg
- Premium Economy: 20 kg
- Business Class: 30 kg
- International Flights:
- Economy: 20-30 kg
- Premium Economy: 25-35 kg
- Business Class: 30-40 kg
Excess baggage can be purchased at discounted rates in advance.
Add-on Services
Vistara offers several additional services for a seamless travel experience:
- Vistara Priority: Priority check-in, boarding, and baggage handling.
- Vistara Direct: Extra benefits for booking directly via the website.
- Upgrade Bids: Passengers can bid for an upgrade to a higher class.
In-flight Services
Vistara provides a premium experience, including:
- Complimentary gourmet meals in all travel classes.
- Free in-flight entertainment with a diverse selection of movies, music, and TV shows.
- Comfortable reclining seats with ample legroom.
Check-in Options
- Web Check-in: Available 48 hours to 1 hour before departure.
- Mobile Check-in: Allows seat selection and boarding pass generation.
- Airport Check-in: Counters close 45 minutes before departure for domestic and 60 minutes for international flights.
Onboard Support
Passengers requiring special assistance, including wheelchair services, can request it at least 48 hours before departure.
Refund & Cancellation Policy
- Cancellations can be made up to 2 hours before domestic and 4 hours before international flights.
- Refunds depend on the fare type; flexible fares offer free cancellations, while standard fares have cancellation charges.
Codeshare Partnerships
Vistara has codeshare agreements with multiple global airlines, including Lufthansa, Singapore Airlines, United Airlines, and British Airways. These partnerships allow seamless connectivity to various international destinations
Conclusion
Vistara stands out as India’s premium full-service airline, offering world-class services, multiple cabin classes, and excellent customer service. Whether flying domestically or internationally, passengers can expect a comfortable and convenient journey.
Frequently Asked Questions-FAQs
Currently, Vistara does not provide in-flight WiFi on most flights.
Yes, seat selection is available during booking or web check-in.
Yes, Vistara’s Club Vistara loyalty program offers points that can be redeemed for free flights and upgrades.
Yes, all fare classes include complimentary meals.
Yes, modifications can be made online, subject to fare rules and change fees.
